Legal & Compliance

Privacy Policy

At UiPrime (operated by Priyam Infosystems Pvt Ltd), we respect your privacy and are committed to protecting the personal and operational data of our software users.

Effective Date: July 27, 2026 Version 1.0

1. Overview & Scope

This Privacy Policy explains how Priyam Infosystems Pvt Ltd ("we", "us", or "our") collects, uses, discloses, and safeguards your information when you visit our website (uiprime.com) or use our desktop application UiPrime.

UiPrime is designed as an operational management desktop application that assists teams in executing business reports, generating Excel outputs, and managing automated task schedules from local workstations and servers.

2. Information We Collect

We collect information in the following categories:

  • Account & License Registration: Name, business email, organization details, contact number, and license key validation records.
  • Support & Communications: Details provided when requesting demo setup, submitting support tickets, or contacting customer service.
  • Technical Device Data: System hardware identifiers (MAC address/HDD serial) strictly used for software license key activation and node binding.

3. Desktop & Local Data Sovereignty

Your operational data stays on your system: UiPrime operates on a local execution architecture. Your DMS login credentials, exported Excel files, database query outputs, and scheduled workflow files remain strictly on your local machine or internal corporate network.

We do not transmit, copy, or store your private business reports or DMS database credentials on remote servers. All reporting credentials are stored using local Windows Credential storage or encrypted local storage files on your device.

4. How We Use Information

We use the collected information for specific, limited purposes:

License Verification

To issue trial keys, validate active licenses, and prevent unauthorized software reproduction.

Technical Support

To assist you with application setup, configuration issues, or feature activation requests.

Product Updates

To notify you of application updates, security patches, or major software releases.

Compliance & Legal

To ensure compliance with licensing terms and meet applicable statutory obligations.

5. Security & Retention

We employ industry-standard administrative, physical, and technical safeguards to protect your account information against unauthorized access, loss, or misuse.

Account and licensing data are retained for as long as your organization maintains an active subscription or trial account, plus any mandatory statutory retention period under applicable laws.

6. Third-Party Services

Our website utilizes Google reCAPTCHA v3 to protect web forms against automated spam. Google reCAPTCHA collects hardware and software information to verify human interaction in accordance with Google's Privacy Policy and Terms of Service.

When production analytics (such as Google Tag Manager) are enabled, anonymous aggregate visitor metrics may be gathered to analyze website traffic patterns and improve site usability.

7. Your Rights

You have the right to request access to your registered organization details, request correction of inaccurate contact information, or request license data deletion upon account termination (subject to legal or contractual retention rules).

To exercise any of these rights, please write to our Data Privacy contact at support@priyaminfosystems.com.

8. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact our team:

Priyam Infosystems Pvt Ltd

401-404, Neelkanth, 1, Bhawani Singh Road, C-scheme, Jaipur-302001, India

support@priyaminfosystems.com

0141 4005009 (Multi-Lines), +91 85040 05009